Tenant FAQs
Answers to your frequently asked questions
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Am I responsible for utilities, such as Electricity, Heat (gas or electric), water/sewer/trash?
In most cases, tenants are responsible for all utilities. -
Can I pay my rent electronically?
3G Properties requires you to pay online through your tenant portal. -
Do I need to purchase Renters Insurance or do you provide it?
You must purchase Renters Insurance within 5 days of move in and provide 3G Properties with proof of insurance within 15 days of move in. We also provide a resident benefit package which can include your insurance coverage. -
Do you change locks at no charge between the moving out and moving in of tenants?
Tenants are not charged for lock changes prior to moving in or after move out. If a tenant requests a lock change during the lease term, the tenant is responsible for the cost. If a tenant defaults on their lease, they can also be charged. -
How do I notify you of emergency repairs during the workday, on weekends, and after office hours?
All requests for repairs must be in writing and submitted via the tenant portal or email. 3G Properties has a 24-hour emergency number for after hours, weekend, and holiday emergencies. -
How much advance notice will I receive before your staff comes to make repairs or conduct an inspection?
In most cases, 3G Properties will give you a 24-hour notice before entering the property. -
How much is the security deposit? When must it be paid? When is it returned?
The security deposit is based on your credit score. Please see the selection criteria for the breakdown. -
Is notice required to terminate or renew the lease, or will it automatically renew for another year? When must notice be given and in what form?
Your lease requires that either party give written notice at least 45 days before move out. If we do not receive your notice, 3G will send a written notice of non-renewal. -
May I sublet/or assign my lease? (That is, may I allow someone else to rent the apartment if I move out before my lease is over?)
No. However, 3G will allow you to vacate and we will put the property back on the market to find a new tenant. You are still responsible for your lease terms and paying rent until a new tenant is found. You will be charged a fee equal to 50% of one month’s rent as a leasing fee once a new tenant is found. -
Must prospective tenants submit an application for a lease? Is a fee required with my application?
All potential residents who are 18 years of age and older must submit a tenant application even if they will not be named on the lease as a responsible party. A copy of the applicant’s driver’s license or government-issued photo ID must be submitted with the application along with a non-refundable application fee of $65. -
Where and when must rent be paid? If rent is paid after that date, do you charge a late fee? If so, how much is it?
We receive rent payments online through the Tenant Portal. Rent is due on the first day of the month and late if paid after 11:59 p.m. on the third day of the month. The late fee is 12% of your monthly rent.