REMINDER: WORK ORDER POLICY
The Maintenance Department consolidates work orders to minimize the amount of
trips to your homes and exposure of Covid, Flu and other viruses. Please ONLY SUBMIT ONE
WORK ORDER every TWO MONTHS for non-emergency/non-essential repairs. This one work
order can have multiple items listed. If multiple work orders are submitted multiple times
within 2 months for non-emergency/non-essential repairs, maintenance will cancel the request.
If you are having any sickness and/or virus symptoms, please inform our Maintenance
Department when they coordinate your work order appointments. Please submit your repairs
that are non-emergencies/non-essentials through your portal.
As a reminder your lease states the following about work orders:
For emergencies only, please call (940) 262-0091 Ext 1002 to leave a voicemail. Messages left will be checked after hours and on weekends. Please submit a work order so we have written documentation. We WILL NOT process a work order request without your written work order first through your tenant portal.
Photos must also be uploaded to support your maintenance requests.
Maintenance emergencies are:
Water Leaks (shut off water immediately)
Heat is out and it is below 55 degrees
AC is out and it is above 85 degrees
Toilets: None are working (not just one)
Sewage backup throughout (not just a clogged drain)
Broken windows and doors (not lockouts) If this is a lockout, you must call a locksmith and report this to maintenance via a work order once our office is open.
Electrical: Outages (not caused by the power company or weather related) that affect major parts of the home
The HVAC systems can only perform within a 20 degree differential. If it's 100+ and you want your house to cool to 70 then you might want to invest in a portable a/c unit that you can move from room to room to create an even cooler environment.
We do not handle anything other than emergencies on the weekend and after hours. If it is non emergency it will be handled the next business day.
We service each of our rental properties quarterly or semi-annually for filter changes, smoke alarm testing and property walkthroughs. This is a requirement of your Landlord and to ensure the safety and condition of your home. If you refuse service, do not allow access to your rental property, do not leave your keyless deadbolt unlocked or do not safely secure your pet in its crate, a $65 trip charge will be added to your rental account.
If you are ever locked out of your rental property, it is your responsibility to contact and pay for locksmith services. This is not a maintenance request (see above).
Do NOT pour oil or grease down any drains including garbage disposals to prevent clogs and repairs being charged back to tenants due to misuse.
“Flushable” Wipes — and Almost Everything Else — Are Not Flushable. Here is a simple truth. Sewer systems were designed to handle two things — human waste and toilet paper. Flushing wipes increases the chances that the pipes will get blocked and cause serious problems for the sewer system in general. Repairs caused by misuse will be charged back to tenants.
Per your Lease Agreement, all tenants and occupants 18 years and older need their own separate Renter’s Insurance Policy or on a combined policy naming all tenants and occupants as insureds. 3G Properties Group should be named on your policy as an “additional interest” so your insurance company will automatically send us your proof of insurance and any changes or updates. If all tenants are not named on the insurance policy or we do not have a copy of your policy on file, there is a mandatory $15landlord’s liability insurance policy charged to your rental property each month to be included in your rent payment. Tenant’s personal property is not protected unless Tenant has their own RENTERS INSURANCE.
DUE TO LIABILITY, UNDER NO CIRCUMSTANCES SHOULD ANY TENANT OR OCCUPANT ACCESS THE ATTIC OF THE PROPERTY FOR STORAGE OR ANY OTHER PURPOSE. You are not allowed to change your AC filters if they are located in the attic space or above 6 feet from the ground.
No temporary or above ground pools of any kind or trampolines are permitted on the property per your Lease Agreement, paragraph 12D.
Tenants must kennel or crate pets whenever the landlord or landlord’s representative will be on property for a scheduled appointment. If not, there will be a $65 trip charge added to your rental account.
If you have an addition to your family, i.e. new baby, please let us know so we can add them as occupants. We will need their name and date of birth. Any occupants 18 or older are required to complete a rental application for approval prior to them moving in.
Please make all payments through your portal. We do not accept personal checks.
Written communication is best! When you have questions or concerns related to your lease, policies or procedures, please email to admin@3gpropertiesgroup.com. 3G personnel will respond within 48 business hours. Thank you!
REMEMBER TO KEEP YOUR RENTER’S INSURANCE POLICY CURRENT AND UP TO DATE! All tenants and occupants 18 years and older must have renters insurance.
Please send us a copy of your renewed policy so we can add to your portal:
Our office will be closed on Thursday, July 4th, in observance of Independence Day.
We will return to our office duties on Friday, July 5th.
We hope everyone has a wonderful and safe July 4th Holiday!
As a reminder fireworks are prohibited on all of our managed properties.
Per your Lease Par.17 Section D. Prohibitions-(8) keep or permit any hazardous material on the Property such as flammable or explosive materials.
This includes fireworks.
You are responsible for you and your guests' actions. Should any liability be incurred by unauthorized use of fireworks on the property, Par. 21-The tenant will promptly reimburse the Landlord for any loss, property damage, or cost of repairs or service to the Property.
Again, 3G wants you to have a safe holiday!
FRIENDLY REMINDER THAT LAWN WATERING IS A MUST!
Hello Residents! It is that time of year when the lawns and foundations will need watered on a consistent basis due to the Texas heat. There is normally less rain so the grass and house foundation will suffer if not watered at least two (2) times per week. Please adhere to your Lease Agreement, paragraph 17B(3):
Unless prohibited by ordinance or other law, Tenant will water the yard at reasonable and appropriate times including but not limited to the following times:
Tenant shall water EVENLY around the whole house a minimum of 2X per week during spring and summer and 1X per week during fall and winter subject to local ordinance.
As of now, there are no water restrictions so please make sure that you are watering a minimum of two (2) times per week. If your rental property does not have an automatic sprinkler system, it is necessary for you to have soaker hoses in your landscaping beds and portable lawn sprinklers that cover all areas of the lawn.
Hand watering is the most effective way to see that your grass is really getting the water it needs. Sprinkler methods lose a lot of water to evaporation as water is sprayed through the air and can cause runoff if you don't move a portable sprinkler regularly.
To avoid the costly expense of replacing the grass at the tenant's expense, please take time throughout the week and have a plan in place to water the lawn BEFORE it is too late.
National Fried Chicken Day
July 6th
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INGREDIENTS
1 Chicken (fryer chicken either purchased cut up (recommended) or purchased whole and broken down into pieces)
3 Egg
2 cup Flour
1 Tbsp Kosher Salt
2 tsp Pepper
1 tsp Garlic Powder
1 tsp Paprika
Vegetable Oil
DIRECTIONS
In a large bowl, beat the eggs. In another bowl, combine the salt, pepper, garlic powder and paprika to make a seasoned salt. Add the flour to a third bowl.
Prepare the chicken by first seasoning each piece of chicken to your taste with the seasoned salt. Then dip each piece in the egg and drag through flour until coated well.
Fill a large pot or deep fryer half full with oil and heat to 350°F. Place the chicken parts in and fry until dark and crisp. The thighs and legs will take longer to cook – about 15 minutes – than the breast and wings, which will take about 10 minutes.
Remove from heat, let sit for 5 minutes to cool and enjoy!
Click Here for The BEST Fried Chicken Recipe
National Cousins Day
July 24th
Cousins are connected heart to heart
Distance and time can't keep them apart!
With your cousin, there’s always a special bond. These are the people who make you feel like you’re talking to a best friend and with a brotherly vibe.
Fun Things To Do With Your Cousin at Home
- Set up a movie theater at home
- Bring out those old pictures and relive the best memories you had with your cousins.
- Take a walk with your cousins and have a good talk.
